Customer Support API

Helpdesk and ticket management system

Base URL: https://api.wemasy.nl/api

API Token:

ⓘ The token stays in this browser tab only (sessionStorage) and is sent to the WEMASY API only. Don't use production tokens on shared computers.

ConfigGet

Get Configuration

POST /services/customer-support/v1/config Public

Support

List Support Channels

POST /services/customer-support/v1/customer-support/channels Auth

List Support Tickets

POST /services/customer-support/v1/customer-support/tickets/list Auth

Get Support Ticket Detail

POST /services/customer-support/v1/customer-support/tickets/detail Auth

Update Support Ticket

POST /services/customer-support/v1/customer-support/tickets/update Auth

Reply to Support Ticket

POST /services/customer-support/v1/customer-support/tickets/reply Auth

Download a ticket attachment (the ticket's owner or WEMASY support)

POST /services/customer-support/v1/customer-support/tickets/attachments/download Auth

Bucketed time-series for a single metric

POST /services/customer-support/v1/customer-support/stats/time-series Auth