Platform Management API
POST /services/platforms/v1/support/tickets/detail Auth

Get Support Ticket Detail

Request Body Required

FieldTypeRequiredDescriptionExample
ticket_id integer Yes 42

Responses

500
200
403
404
422
401
429
Internal server error
Headers
HeaderTypeDescriptionExample
X-RateLimit-Limit integer Maximum number of requests allowed per minute 60
X-RateLimit-Remaining integer Number of requests remaining in the current window 57
FieldTypeDescription
error boolean
message string
data mixed[]
Successful response
Headers
HeaderTypeDescriptionExample
X-RateLimit-Limit integer Maximum number of requests allowed per minute 60
X-RateLimit-Remaining integer Number of requests remaining in the current window 57
FieldTypeDescription
error boolean
message string
data object
data.id string
data.ticket_number string
data.channel_id string
data.project_id string
data.user_id string
data.assigned_to string
data.subject string
data.message string
data.status string
data.priority string
data.rating string
data.type string
data.tool_key string
data.page string
data.ip_address string
data.user_agent string
data.metadata string
data.migrated_from_id string
data.created_at string
data.updated_at string
data.channel string
data.user string
data.project string
data.assignee string
data.replies string
Forbidden — insufficient permissions
Headers
HeaderTypeDescriptionExample
X-RateLimit-Limit integer Maximum number of requests allowed per minute 60
X-RateLimit-Remaining integer Number of requests remaining in the current window 57
FieldTypeDescription
error boolean
message string
data mixed[]
Resource not found
Headers
HeaderTypeDescriptionExample
X-RateLimit-Limit integer Maximum number of requests allowed per minute 60
X-RateLimit-Remaining integer Number of requests remaining in the current window 57
FieldTypeDescription
error boolean
message string
data mixed[]
Validation error
FieldTypeDescription
message string Errors overview.
errors object A detailed description of each field that failed validation.
Unauthenticated — missing or invalid Bearer token
Headers
HeaderTypeDescriptionExample
X-RateLimit-Limit integer Maximum number of requests allowed per minute 60
X-RateLimit-Remaining integer Number of requests remaining in the current window 57
FieldTypeDescription
error boolean
message string
Too Many Requests — rate limit exceeded
Headers
HeaderTypeDescriptionExample
X-RateLimit-Limit integer Maximum number of requests allowed per minute 60
X-RateLimit-Remaining integer Number of requests remaining in the current window 57
Retry-After integer Seconds until the rate limit resets 60
FieldTypeDescription
error boolean
message string
Base URL
https://api.wemasy.nl/api
Authentication
Request Sample
cURL
JS
PHP
Python
curl -X POST "https://api.wemasy.nl/api/services/platforms/v1/support/tickets/detail" \
  -H "Authorization: Bearer YOUR_API_TOKEN" \
  -H "Accept: application/json" \
  -H "Content-Type: application/json" \
  -d '{
    "ticket_id": 42
}'
fetch('https://api.wemasy.nl/api/services/platforms/v1/support/tickets/detail', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_TOKEN',
    'Accept': 'application/json',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    "ticket_id": 42
})})
.then(r => r.json())
.then(data => console.log(data));
$response = Http::withToken('YOUR_API_TOKEN')
    ->accept('application/json')
    ->post('https://api.wemasy.nl/api/services/platforms/v1/support/tickets/detail', {
    "ticket_id": 42
});
$data = $response->json();
import requests

headers = {
    "Authorization": "Bearer YOUR_API_TOKEN",
    "Accept": "application/json"
}
data = {
    "ticket_id": 42
}
r = requests.post("https://api.wemasy.nl/api/services/platforms/v1/support/tickets/detail", headers=headers, json=data)
print(r.json())
Response Example
{
    "error": false,
    "message": "string",
    "data": {
        "id": "string",
        "ticket_number": "string",
        "channel_id": "string",
        "project_id": "string",
        "user_id": "string",
        "assigned_to": "string",
        "subject": "string",
        "message": "string",
        "status": "string",
        "priority": "string",
        "rating": "string",
        "type": "string",
        "tool_key": "string",
        "page": "string",
        "ip_address": "string",
        "user_agent": "string",
        "metadata": "string",
        "migrated_from_id": "string",
        "created_at": "string",
        "updated_at": "string",
        "channel": "string",
        "user": "string",
        "project": "string",
        "assignee": "string",
        "replies": "string"
    }
}
Try It
Request Body Required
Export